Terms of Service
Please read these terms of service before placing an order! By placing an order, you agree to be bound by these terms of service. Terms may update without notice but agreed upon terms refers to the content of this page. Last modified August 2023.
Terms & Conditions
PetPyves memberships
01
DISCORD POLICY
By joining the PetPyves Discord through the special link provided with your YouTube membership, you agree to Discord's TOS that you are at least the age of majority in your state or province of residence to have access to the platform. Minors under the age of 13 are not permitted to participate in this benefit. Within the server, strong language could be present but is filtered to PG-13. We are a safe community that welcomes all people of all labels. We have zero tolerance for bullying, drugs, explicit content, sexism, racism, transphobia, homophobia, doxing, venting, harassment, and all other sensitive topics. There is no spamming or advertising in our server. Sensitive or triggering content is also not permitted. The Premium Discord is the #1 place for live updates, sneak peeks, and chatting with fellow fans. It is a private server that can not be joined without a membership. This means no sharing links or content outside of the server for any reason. Failure to respect or follow any of our policies for the server will result in kicking, banning, and/or revoking of your online membership on YouTube.
Art Commissions
01
COMMISSION CANCELLATION
Once a commission request is placed, you have the right to request a cancelation any time until the order is in the sketch/starting phase. Commissions cannot be canceled at any other stage of progress (line-art, coloring, shading, etc.). Once an request has been canceled, a refund will be issued but may take 5-7 days for it to appear in your account, depending on the bank or payment type. To request a cancelation, contact us at petpyvesanimation@gmail.com
02
REFUNDS ON COMMISSIONS
PetPyves cannot offer refunds for commissions that were personalized and created in good faith and received in the condition that was promised according to your order receipt. All commission sales are final. We are a small business operated by a single person! If you do have any issues with your commission however, please see below and we'll be happy to help!
03
COMMISSION REVISIONS
Please review your commission and contact us within 7 days of receiving the final product at petpyvesanimation.com if any item needs revisioned. We will correct the mistakes at no cost to you for the first round of MINOR revisions. Please note that if further revisions (especially major ones) are required, additional costs may apply. There may also be caps on the amount of revisions available for commissions. Please note that these policies to not apply after the final (fully-revised) commission is received by the seller. If the item needs revisions after this time, no service will be offered.
04
MY RIGHTS AS AN ARTIST
I have the right to cancel any commission at any time for any reason. If PetPyves must cancel a commission due to these reasons, a refund will be issued. You may not sell nor exchange PetPyves art in any form, physical or digital, print or NFT, under any circumstances unless you have my express written permission. I retain all rights to use and monetize my art in any way I choose. This includes the sale of prints, online sales, marketing, published materials, or any other merchandise. If you do not wish for your commission to be used in such ways, please contact me or make it known at the time of commissioning.
05
YOUR RIGHTS AS A COMMISSIONER
You may use the personalized artwork I create in your commission in any free, non-profit material, on any online platform. Once the final product is delivered, you retain most rights to use my art online. Monetization of your commission, however is limited. Acceptable examples include: YouTube videos, social media icons, Discord server emotes, etc. This does not include, however, the sale of prints, online sales, marketing, published materials, or any other merchandise.